Kleinbrook Animal Hospital is a full-service companion animal clinic and welcomes pet patients in need of routine medical, surgical and dental care. Our Owner and chief clinician Dr. Jacquelyn Marshall has over 30 years of experience treating serious conditions and offering regular pet wellness and dental care. Beyond first rate pet care, we make our clinic comfortable, kid-friendly and safe for your pet by focusing on “Fear Free” practices.
Kleinbrook Animal Clinic
12202 Bammel North Houston Road
Houston, Texas 77066
For general information, questions, appointment requests, call us at:
Kleinbrook Animal Hospital Covid 19 Procedure for Curbside Service:
To protect our clients and staff we will be adhering to the following procedure when dropping off or picking up patients at Kleinbrook Animal Hospital:
OWNERS: Please wear a MASK whenever interacting with our staff. Stay in your car at all times except when handing over or receiving your pet from a staff member. Be prepared to give our receptionist a credit card number over the phone when you come. We will not allow anyone other than staff to enter the building. NO CARDS REQUIRING PIN NUMBERS WILL BE ACCEPTED! We would prefer not to take checks or cash if at all possible.
DOGS:
All services will be by appointment ONLY. All dogs must be on a well fitted leash and collar. At the time of scheduling the appointment staff will document what services you require, and send you a pre-invoice for the visit.
WHEN YOUR ARRIVE: Please call the office from your mobile phone, and let us know you are here. Please wait in the car until we have a staff member prepared to come and get your animal. We will call you back to let you know when someone is coming to get your pet. Please STEP OUT OF YOUR CAR with your dog ON THE LEASH. The Staff member will place one of our leashes on the dog, and then you will please remove your own leash. Please then wait in the car. We will communicate with you about the results of the visit, and finalize payment over the phone. Once payment is completed, a staff member will bring your dog back to your car. Please place your leash back onto the dog, and then remove our slip leash from your dog. Please do your best to maintain distance from our staff, and WEAR A MASK WHENEVER OUTSIDE YOUR VEHICLE.
CATS:
All services will be by appointment ONLY. All cats must be in a secure carrier. At the time of scheduling the appointment staff will document what services you require, and send you a pre-invoice for the visit.
WHEN YOU ARRIVE: Please call the office from your mobile phone to let us know that you are here. Please wait in the car until we have a staff member prepared to come and get your animal. We will call you back to let you know when someone is coming to get your pet. Please STEP OUT OF YOUR CAR with your CAT IN A CARRIER. The staff member will then take the carrier by the handle and bring the animal into the office. Please then wait in the car. We will communicate with you about the results of the visit, and finalize payment over the phone. Once payment is completed, a staff member will bring your cat back to your car in it’s carrier. Please do your best to maintain distance from our staff, and WEAR A MASK WHENEVER OUTSIDE YOUR VEHICLE.
