But there are still a few rules to follow to keep our staff and community safe:
· We will continue to go by appointment only
· When scheduling your appointment, please let CSR know if you choose Curbside or In Person.
· Masks are still REQUIRED in the building and when speaking with staff in-person.
· Upon arrival, we still require you to call from the parking lot to let us know you’re here.
· Our Technician will go out and take your temperature. (Persons with a reading of 100 or higher will NOT be allowed inside) You can choose to reschedule OR continue with Curbside.
· Only ONE adult over 18 years old is allowed into Kleinbrook. (2 canines max per appointment) (Felines must be in a carrier)
· We ask that no one comes into the hospital until asked to do so, so we can avoid having the waiting room full of people.
· DO NOT ENTER if you feel unwell or have Covid-like symptoms.
For any other services:
· If you have an Emergency and are being “Worked-In,” your appointment will be CURBSIDE ONLY.
· Intake for Boarding, Surgeries, or Prescription pick-up will continue to be CURBSIDE ONLY
· Discharge for Boarding or Routine Surgical Procedures will be CURBSIDE ONLY.
· Discharge for Dentals II and above, and Extensive Surgical Procedures will be a scheduled appointment following our protocols.
As committed members of our community, we understand the importance that your pet’s welfare plays in everyone’s heart, health, and family – especially during these times of social distancing and limited interactions with others. Our highly-trained and dedicated staff are committed to continue serving the community through this period, just as we have over the years. We thank you in advance for your patience as we work to keep everyone as safe and healthy as possible, and for helping us do our part to minimize the spread of Covid.
We appreciate your support and for allowing us to continue to care for your pets.